Personal information

If you use our website, we will process your personal information (“personal data”).

The lawfulness of the processing and the security and confidentiality of personal data is of paramount importance for us.

We will therefore handle your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation (“GDPR”)).

The processing of personal data

The term “personal data” means all the information about an identified or identifiable natural person, such as name, identification number, location data, IP address, contact details, personal characteristics, health data, but also agreements concluded and other documents that allow a person to be identified.

“Processing” means every possible action that can be taken with regard to your personal data, from its collection and its disclosure to its destruction.

We are responsible for the processing of your personal data.

Personal data that is processed

The collection and processing of your personal data

You may disclose or not disclose your (personal) data entirely as you see fit.

We collect the personal data you provide to us, by whatever means (for example, by using the form on our website).

Please be aware that we may not be able to answer your questions, conclude an agreement and supply products and/or provide services if you do not provide us with your details or enter them on the registration form.

Finally, we collect certain data automatically through cookies. This is described in our Cookie Policy.

You have sole responsibility for the correctness of the data you disclose to us and/or enter.

Purposes of the processing of your personal data

Processing of personal data for which we are responsible

First and foremost, we process your personal data in order to fulfil our contractual obligations. In this case, we process your personal data for the following purposes:

  • Taking steps to verify your (personal) data on registration and taking steps to secure your personal data;
  • Proceeding with the provision and billing of the services offered through our website;
  • The technical administration of our website and the management of our customer records.

We also process your personal data if this is necessary for looking after our legitimate interests or those of a third party, for instance in the case of the following purposes:

  • The exercise of fundamental rights, such as the institution of legal proceedings, either by us or a third party;
  • The prevention of fraudulent use of our website;
  • Prospecting and marketing.

By agreeing to this privacy statement, you are also giving us your consent to process your personal data for the following purposes:

  • Contacting you to answer your question or comment;
  • Providing up-to-date information about any offers or new features;
  • Having anonymised the personal data, preparing statistics on the number of visits to the different parts of the website.

Purposes for which there is no provision in this privacy statement

If we intend to process your personal data for a purpose for which there is no provision in the privacy statement, we will contact you at the e-mail address you have provided to inform you of this new processing and its purpose, and you will have the opportunity to reject this processing.

Confidentiality

All personal data is treated strictly confidentially and under no circumstances is it disclosed to third parties, unless we have obtained explicit prior consent to do so or if the data is communicated to our external technical service providers and/or subprocessors to enable the supply of our products and/or the provision of our services.

Withdrawing your consent

You may withdraw the consent to process your personal data you have given us at any time by sending us a written or electronic request with a copy of your identity card.

Such withdrawal of your consent is not possible for those processing operations that take place on the basis of an agreement or those necessary for looking after our legitimate interests or those of a third party. The withdrawal therefore has no effect on these processing operations.

Nor does the withdrawal of your consent have any effect on the lawfulness of the processing operations that had previously taken place on the basis of your consent before its withdrawal.

Duration of the retention of personal data

Your personal data will be retained for such time as is necessary for us to effect the purpose of the processing and/or to fulfil our contractual obligations.

We will retain your personal data for a maximum of five years after you have ceased to be a customer of ours. The personal data we process on behalf of a customer/third party is deleted after the processing is complete. These periods of time apply subject to special legal provisions providing for a shorter or longer duration.

The personal data we process in order to respond to a question/comment submitted through a form on our website or upon receipt of an e-mail is retained for a maximum of one year after the message has been sent.

Your rights

Right of access to and correction and erasure of data

You have the right to request access to your personal data, the correction of incorrect or incomplete personal data or the erasure of your personal data.

Such erasure of personal data is not possible if its processing is necessary for the conclusion or the performance of an agreement or the substantiation of or the defence in the context of legal proceedings.

Restriction of the processing

In certain cases, you have the right to secure restriction of the processing, for instance if you should dispute the correctness of the personal data, the processing is unlawful and you oppose the erasure of the personal data and you need the personal data to initiate, pursue or substantiate legal proceedings, while we no longer need your personal data for the purposes of processing. If appropriate, we will simply continue to store your personal data.

Portability of personal data

You have the right to acquire the personal data relating to you that you have provided to us or to transfer this data. Such acquisition or transfer is not possible if the processing of your personal data is necessary for the conclusion and/or the performance of an agreement or the substantiation of or the defence in the context of legal proceedings.

Automated decision-making

You have the right not to be subject to a decision based exclusively on automated processing if legal consequences for you are attached to it or if this affects you to a considerable degree. This is not possible if this decision is necessary for the conclusion or the performance of an agreement.

Objection

You have a right of objection to the processing of your personal data (1) necessary for our legitimate interests, provided that there are reasons specifically associated with your situation, and (2) for the purposes of direct marketing. Such objection is not possible if the processing of your personal data is necessary for the performance of an agreement.

Exercising your rights

You may exercise these rights by sending us a dated written or electronic request with a copy of your identity card or, where applicable, providing us with a supplementary declaration.

If we do not believe that you are entitled to exercise one or more of these rights, we will notify you accordingly in writing.

Security

We have developed security measures adapted at a technical and organisational level to prevent the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure to third parties of your personal data collected on our website or in any other way and any other unauthorised processing of your personal data.

Under no circumstances can we be held responsible for any direct or indirect damage resulting from improper or unlawful use of your personal data by a third party.

Under no circumstance can we be held responsible for any direct or indirect damage arising from the faulty or unlawful use by a third party of your personal data.

Third-party websites

We are not responsible for the content of third-party websites to which reference may be made on our website, nor for the products or services referred to on these websites. Use of our website is subject to this privacy statement alone. As the privacy statement of other websites may differ from ours, it is advisable to read the privacy statement of each website you visit.

Complaints

If you believe that the processing of your personal data by us would breach the provisions of the present privacy statement or the GDPR, you have the right to lodge a complaint with the Data Protection Authority.

Changes to the present privacy statement

The present privacy statement may well be extended or modified in the future, for example if new developments occur. We therefore recommend that you re-read it on a regular basis.

Contact

If you have any questions about Inventi’s privacy statement, please contact us.

Contact details: Inventi (info@inventi.be – 03 223 68 68), Oude Beurs 30, 2000 Antwerp.